Important License Changes
Unifying DirectAdmin - Pro Pack features in all licenses
The popularity of retail Pro Pack licensing has surged over the past few years while volume growth of legacy licensing (licenses without Pro Pack) has dropped to record lows.
DirectAdmin will adapt to this marketplace change by unifying our codebase and cleaning up the confusing array of licenses that currently exist.
Sales of all legacy licenses (those without Pro Pack) will cease on August 1, 2023.
Our Personal PLUS, Lite, and Standard licenses will remain for sale.
These changes will allow us to improve our most popular product even further:
- More efficient development through a unified codebase with all licenses sharing the same features.
- More efficient documentation that becomes cleaner by assuming all licenses share the same features.
- More efficient 3rd-party development. Plugins, tutorials, modules, etc., can assume the same feature-set for all licenses.
If your account holds exclusively Personal PLUS, and/or Lite, and/or Standard licenses, then this announcement does not affect you.
If your account holds or routinely orders our retail Personal license, and/or internal (datacenter) products, and/or our support extension product, then please see the appropriate sections below.
New orders of the retail Personal license will no longer be accepted as of August 1, 2023.
Existing licenses will continue to function after the deadline as long as an active payment subscription is maintained. If a license expires due to cancelled/failed billing, it will be considered permanently forfeited and cannot be reactivated at a later date.
Aside from the announcement in this document, there will be 1-year of notice given on our pricing page, and 1-year notice given in the client portal area. A final 60-day notice will be e-mailed to all accounts holding any active Personal licenses, to provide one final notice to order more, if needed.
Furthermore, Personal licenses will begin showing a legacy codebase flag in the licensing section of the control panel. This will provide additional clarity to the license-holder about why their license doesn't match the features displayed on our website, changelog, documentation, etc.
Datacenter (Internal) Licensing
New orders for datacenter products will no longer be accepted as of August 1, 2023.
This announcement only pertains to the sale of new licenses. Existing licenses will continue to function, at the same price, after the deadline (as long as an active payment subscription is maintained).
Therefore, no action needs to be taken with your existing customers; they may continue to use their bundled DirectAdmin licenses without interruption, until they naturally request cancellation.
After the deadline, any license that expires due to cancelled/failed billing will be considered permanently forfeited.
Aside from the announcement in this document, datacenter accounts will receive a minimum 1-year notice by e-mail; also 1 year of notification in the client portal area.
Furthermore, all datacenter licenses will begin showing a legacy codebase flag in the licensing section of the control panel. This will provide additional clarity to the license-holder about why their license doesn't match the features displayed on our website, changelog, documentation, etc.
We would like to thank our datacenter partners for being an important part of our growth. The year 2023 marks the 20th-anniversary of DirectAdmin and internal (datacenter) pricing, which has held consistent pricing since the year 2003!
New orders for support extensions will no longer be accepted as of August 1, 2023.
Aside from the announcement in this document, the support extension option in the client portal will also display an announcement.
Existing holders of support extensions may continue to renew their support extension after the deadline, or have their license (legacy license + support extension) converted to a modern license type, at our discretion and without price increase.
Cancelled/failed billing will result in a forfeiture of the ability to further renew the support extension.